Privacy Policy
Effective Date: February 2025
Ultimate Sports Tours (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Personal Information We Collect
We may collect the following information:
- Full name
- Contact details (email, phone number, address)
- Date of birth
- Passport details (for international tours)
- Emergency contact info
- Payment details (processed securely)
- Travel preferences, medical info (only if necessary)
- Any communication with us (email, phone, social media)
2. How We Collect It
- Through our website forms
- Over the phone or in person
- Email or social media
- Online bookings and third-party ticketing platforms
3. Why We Collect It
We collect this information to:
- Process bookings and payments
- Communicate with you about your tour
- Customise your tour experience
- Improve our services
- Send promotional offers (you can opt out anytime)
- Meet legal and insurance obligations
4. Disclosure of Information
We may share your information with:
- Accommodation providers, transport companies, or event partners
- Third-party payment processors
- Insurance companies (if required)
- Regulatory bodies if required by law
We never sell your personal data to third parties.
5. Storage and Security
Your information is securely stored using encrypted systems and restricted access. While we take all reasonable precautions, we cannot guarantee 100% security online.
6. Access and Correction
You may request access to your personal information or ask us to correct any errors by contacting us at:
info@ultimatesportstours.com
7. Complaints
If you believe we have breached your privacy, contact us using the details above. You may also contact the Office of the Australian Information Commissioner (OAIC).